# Why isn't my demo live yet?

> Your demo link turns on once you've confirmed your email and gone live with at least one page of your website. If you signed up with an email on another domain, it also waits until we've checked that you run the site. The Next card at the top of your portal, or the setup step that's open, says which step is left.

Reviewed 2026-10-27.

## Find the step that's left

The title of the Next card, or of the setup step that's open, tells you where you are.

- Confirm your email: open the link in the email we sent, then press I've confirmed it. Nothing runs until you do. Send it again sends a new link. Each link works once, for 7 days, and only the newest one works. [The confirmation email](https://demopage.io/help/confirmation-email.md)
- We're reading your site: the page updates by itself when the read is done. If it ends with No pages to show yet, press Read my site again. [How your site is read](https://demopage.io/help/reading-your-site.md)
- Set what the guide can open: tick the pages the guide may open, then press the Go live with button, such as Go live with 3 pages. It stays greyed out until at least one page of your own site is ticked. A group of pages, like integrations, or a presentation can't go live on its own. [Set what the guide can open](https://demopage.io/help/choose-pages.md)
- Your link turns on when we approve your site, with a note that starts We're checking that you run: your sign-up email is on a different domain from your website, so we check that you run it first. Finish setting up meanwhile. We don't email you when we approve, so look at the Next card. [Signed up with the wrong email](https://demopage.io/help/wrong-signup-email.md)

[Clip: Ticking Home and Pricing on the Northwind site in the Guardrails step before go-live, then pointing at the Go live with 2 pages button.](https://storage.googleapis.com/demopage-media/docs/pages-choose.2971579f7b0b.mp4)

![The Confirm your email card at the top of the portal: where the link went, Send it again, and I've confirmed it.](https://storage.googleapis.com/demopage-media/docs/confirm-email.89ddfc4e07fe.webp)

## If going live shows a message

You see these when the rule above isn't met, for example when an AI tool goes live for you.

- Pick at least one page: no page of your own site is ticked. A list of pages, like integrations, doesn't count on its own.
- Keep at least one page of your site ticked: you added a presentation, and it goes live together with at least one page of your site, such as your home or pricing page. [Add a presentation](https://demopage.io/help/upload-a-presentation.md)
- Your site is still being read: the first read isn't done yet. Ask again once the portal lists your pages.

## Check from a visitor's side

Open your demo link in a private window. Until it's on, the page says This demo is not available, and Check the link with the team that sent it. The button on your site opens an empty panel until then. [Try your demo before you share it](https://demopage.io/help/test-your-demo.md)

![A demo link that's off, opened in a private window: This demo is not available, and Check the link with the team that sent it.](https://storage.googleapis.com/demopage-media/docs/room-unavailable.6ade91eff504.webp)

## Still stuck?

[Find your way around the portal](https://demopage.io/help/portal-tour.md), or [talk to us](https://demopage.io/help/contact-us.md) with your demo link and the email you signed up with.

## Related questions

- [I didn't get my confirmation email. What should I do?](https://demopage.io/help/confirmation-email.md)
- [How do I set what the guide can open in my demo?](https://demopage.io/help/choose-pages.md)
- [I signed up with the wrong email. What do I do?](https://demopage.io/help/wrong-signup-email.md)
- [How do I try my demo before I share it?](https://demopage.io/help/test-your-demo.md)
- [How does DemoPage read my website?](https://demopage.io/help/reading-your-site.md)
- [How do I contact DemoPage?](https://demopage.io/help/contact-us.md)

Still stuck? Email hello@demopage.io. All questions: [Help center](https://demopage.io/help.md).