# Why was a page kept out of my demos?

> DemoPage loads every approved page the way a demo would when you go live, when you save signed-in pages, and again each night. A page that fails twice in one check is kept out of demos until a later check passes, and the Results tab lists it under Pages kept out of demos with the reason.

Reviewed 2026-10-27.

## What to do

1. Open the Results tab and find Pages kept out of demos. Each row links the page and says why, such as Did not load, or Left the allowed domains for an address outside your site.
2. Open the page yourself and look for a redirect, an error, a login wall, or a cookie banner covering the content.
3. Fix the page, and a later nightly check lets it back in once it loads. To check sooner, open Demo settings, start an update under Update the live demo, press Check selected pages, and publish once every page passes; see [How do I change the pages after my demo is live?](https://demopage.io/help/update-pages.md)
4. An update loads website pages only. To check a signed-in page sooner, open Signed-in product pages under Demo settings and press the Show N pages in demos button; see [How do I show my product's signed-in screens?](https://demopage.io/help/show-signed-in-product.md)

![Pages kept out of demos on the Results tab: Reports, now opening a different page, and Security, which did not load, each with the reason.](https://storage.googleapis.com/demopage-media/docs/kept-out.ff23541976f2.webp)

## What the check fixes by itself

- A page that moved is followed to its new address.
- If the line the guide quotes from a page is gone, the check uses the page's heading instead.

## While a page is kept out

- The guide doesn't open it on screen, but it can still answer from what the page says.
- If every page of its own fails at once, none of them is kept out.
- When nothing is kept out, the section says Every checked page loads in demos.

## Alerts

When the nightly check keeps out a page that was working before, your alert emails get a message saying how many pages were kept out of your demos last night. It lists up to 10 of them with the reasons and links to your results. If you've connected [Slack](https://demopage.io/help/slack-alerts.md), it's posted there too.

Alert emails start as your sign-up address. Change them under Where alerts go on the Leads tab; see [Where do my demo leads go?](https://demopage.io/help/where-leads-go.md) To stop alerts for a while, see [How do I stop lead alerts for a while?](https://demopage.io/help/pause-alerts.md)

Step by step: [What stays out](https://demopage.io/docs/pages-and-access.md#blocked).

## Related questions

- [How do I change the pages after my demo is live?](https://demopage.io/help/update-pages.md)
- [What do the numbers on the Results tab mean?](https://demopage.io/help/read-results.md)
- [How do I get demo lead alerts in Slack?](https://demopage.io/help/slack-alerts.md)
- [How do I show my product's signed-in screens in the demo?](https://demopage.io/help/show-signed-in-product.md)

Still stuck? Email hello@demopage.io. All questions: [Help center](https://demopage.io/help.md).
