# How do I pay, and where are my receipts?

> You pay for DemoPage plans and top-ups with PayPal, in US dollars, and prices don't include taxes. DemoPage doesn't send its own receipts: every payment shows in your PayPal account. Enterprise plans can pay by invoice or purchase order instead.

Reviewed 2026-10-27.

## How you pay

- A plan is a PayPal subscription that renews every month, or every year if you pick yearly. The Plan tab shows the next renewal, for example Starter · 10 live demos a month · paid with PayPal · renews Dec 1, 2026.
- A top-up is a one-time PayPal payment. See [top-ups](https://demopage.io/help/top-up.md).
- Prices are in US dollars and don't include taxes, as the [Terms](https://demopage.io/terms.md#fees) say.
- There's no per-person charge, and you're never charged automatically for extra live demos.

## Receipts

Each payment is in your PayPal account, where PayPal keeps its receipt. DemoPage doesn't email a separate one.

A top-up shows in PayPal as DemoPage: 10 extra live demos for 30 days, with the number you added.

For an invoice or a purchase order, [talk to us](https://demopage.io/early-access.md) about Enterprise.

## If a payment doesn't go through

- If PayPal can't finish the payment for a new plan, the Plan tab says PayPal could not finish that payment. Try again. Nothing changes until it goes through.
- If paid plans aren't open on your account yet, the Plan tab says PayPal checkout is being connected. Talk to us to start a paid plan meanwhile. [Contact us](https://demopage.io/help/contact-us.md) to start one.
- If a renewal fails, see [what happens if PayPal can't renew your plan](https://demopage.io/help/payment-failed.md).

## Refunds

Payments aren't refunded, including for part of a month or year. See [yearly plans and refunds](https://demopage.io/help/refunds-and-yearly.md).

## Related questions

- [How do I change or cancel my plan?](https://demopage.io/help/change-or-cancel-plan.md)
- [Is there a yearly discount, and do you offer refunds?](https://demopage.io/help/refunds-and-yearly.md)
- [What happens if PayPal can't renew my plan?](https://demopage.io/help/payment-failed.md)
- [Can I add a few more live demos without changing plans?](https://demopage.io/help/top-up.md)

Still stuck? Email hello@demopage.io. All questions: [Help center](https://demopage.io/help.md).