# What do I do with questions the demo couldn't answer?

> Open the Results tab and find Questions to answer, where the guide puts the questions your approved pages didn't support. Type the answer you want it to use and press Approve answer. The guide can then use that answer with future visitors.

Reviewed 2026-10-27.

## Steps

1. Open the Results tab. A number beside it counts the questions waiting, and Home shows a Next card such as 3 questions need your answer, with Go there; see [What's in my portal after I go live?](https://demopage.io/help/portal-tour.md)
2. Under Questions to answer, read each question, the visitor's company, and the date.
3. Type the answer the guide should use, between 12 and 700 characters.
4. Press Approve answer. The question leaves the list.

![Questions to answer (5) on the Results tab: each question with the visitors' companies, an answer box, and Approve answer.](https://storage.googleapis.com/demopage-media/docs/questions-to-answer.4885a0e8a296.webp)

## What happens next

- The guide cites your answer as Team answer when a visitor asks something similar.
- A team answer lets the guide speak to topics it otherwise hands over, such as security or the roadmap, so approve only what you'd put in writing.
- Price questions still go to your team; see [Will the guide tell visitors my prices?](https://demopage.io/help/pricing-questions.md)
- The guide keeps your 60 newest answers.

## Good to know

- The list shows the 20 newest questions. The same question asked twice shows twice, and approving one clears that one alone.
- The section appears only while something is waiting.
- The demo keeps its 60 most recent questions of any kind, so an old question can drop off before you answer it.
- Add only information you want the guide to use with future visitors. If the answer belongs on your website, add it to a page and update your demo instead; see [How do I change the pages after my demo is live?](https://demopage.io/help/update-pages.md)

## Related questions

- [How does the demo answer questions, and where do the answers come from?](https://demopage.io/help/how-answers-work.md)
- [Will the guide tell visitors my prices?](https://demopage.io/help/pricing-questions.md)
- [What do the numbers on the Results tab mean?](https://demopage.io/help/read-results.md)
- [What is the Monday email, and how do I turn it off?](https://demopage.io/help/monday-email.md)

Still stuck? Email hello@demopage.io. All questions: [Help center](https://demopage.io/help.md).
