# BigCommerce website grade: C (68/100)

> BigCommerce's website scores 68 out of 100 (C) on DemoPage's SaaS Website Grader, 3rd of 8 ecommerce websites checked. A product video (Wistia) is on the site, but nothing a buyer can click through. Prices are shown at /pricing/. The demo page asks for 10 fields and no time is offered right away.

What a buyer can do on bigcommerce.com without talking to anyone, graded by DemoPage's SaaS Website Grader on September 29, 2026, following the site's robots.txt. Automated; it can be wrong.

- **Buyers can see the product without a call** (partial, 25 points): A product video (Wistia) is on the site, but nothing a buyer can click through.
- **Prices are public** (pass, 15 points): Prices are shown at /pricing/.
- **There's a way to start alone** (pass, 10 points): A sign-up or free start is linked (/free-trial/).
- **Booking a demo is quick** (fail, 15 points): The demo page asks for 10 fields and no time is offered right away.
- **Questions get answered without a person** (partial, 10 points): Docs or help center linked (support.bigcommerce.com). We didn't find a chat widget on the homepage.
- **Proof from customers** (pass, 10 points): Customer stories are linked (/case-study/).
- **A clear headline and description** (pass, 10 points): Headline: "From one-size-fits-all to anything you can imagine.". Description is 122 characters.
- **The page arrives fast** (pass, 5 points): The homepage's HTML arrived in 0.3 s.

## Quick answers

**Can buyers see BigCommerce's product without a call?**
A product video (Wistia) is on the site, but nothing a buyer can click through.

**Does BigCommerce show its pricing?**
Prices are shown at /pricing/.

**Can you start with BigCommerce without talking to sales?**
A sign-up or free start is linked (/free-trial/).

**How quickly can you book a BigCommerce demo?**
The demo page asks for 10 fields and no time is offered right away.

BigCommerce ranks 3 of 8 ecommerce websites checked; the category average is 67.

Re-check it live at https://demopage.io/tools/saas-website-grader?site=bigcommerce.com. All grades: https://demopage.io/tools/saas-website-grades.md. Corrections: corrections@demopage.io. BigCommerce is a trademark of its owner; DemoPage isn't affiliated with it.