# LiveChat website grade: C (65/100)

> LiveChat's website scores 65 out of 100 (C) on DemoPage's SaaS Website Grader, 12th of 17 customer support websites checked. A product video (YouTube) is on the site, but nothing a buyer can click through. There's a pricing page (/pricing/) but no prices on it. We didn't find a demo or talk-to-sales link on the homepage.

What a buyer can do on livechat.com without talking to anyone, graded by DemoPage's SaaS Website Grader on September 29, 2026, following the site's robots.txt. Automated; it can be wrong.

- **Buyers can see the product without a call** (partial, 25 points): A product video (YouTube) is on the site, but nothing a buyer can click through.
- **Prices are public** (partial, 15 points): There's a pricing page (/pricing/) but no prices on it.
- **There's a way to start alone** (pass, 10 points): A sign-up or free start is linked (/signup/).
- **Booking a demo is quick** (fail, 15 points): We didn't find a demo or talk-to-sales link on the homepage.
- **Questions get answered without a person** (pass, 10 points): Docs or help center linked (/help/). A chat widget is on the homepage.
- **Proof from customers** (pass, 10 points): Customer stories are linked (/customers/).
- **A clear headline and description** (pass, 10 points): Headline: "The live chat software that gets the job done". Description is 167 characters.
- **The page arrives fast** (pass, 5 points): The homepage's HTML arrived in 0.3 s.

## Quick answers

**Can buyers see LiveChat's product without a call?**
A product video (YouTube) is on the site, but nothing a buyer can click through.

**Does LiveChat show its pricing?**
There's a pricing page (/pricing/) but no prices on it.

**Can you start with LiveChat without talking to sales?**
A sign-up or free start is linked (/signup/).

**How quickly can you book a LiveChat demo?**
We didn't find a demo or talk-to-sales link on the homepage.

LiveChat ranks 12 of 17 customer support websites checked; the category average is 75.

Re-check it live at https://demopage.io/tools/saas-website-grader?site=livechat.com. All grades: https://demopage.io/tools/saas-website-grades.md. Corrections: corrections@demopage.io. LiveChat is a trademark of its owner; DemoPage isn't affiliated with it.