Short answer
Open the Leads tab, find the lead under Latest leads, and press Reply to email them, or Recap to see what they saw first. Leads who asked for pricing or a follow-up show as a number next to Leads, and on Home's Next card.
What to write
- Start from their words. The line under their email and their card quote what they wrote. See reading a lead's card.
- Answer what they asked. Questions your pages couldn't answer went to your team, and wait on the Results tab under Questions to answer. See unanswered questions.
- Offer a time to talk with your booking link.
- Include their recap link: anyone they forward it to can see what they saw. See the recap link.
Other leads to follow up
- On Home, the Next card says how many leads asked to talk, unless questions are waiting for your answer first. It says Open Leads and follow up while the demo is fresh, and Go there opens the Leads tab.
- Each pricing or follow-up request also arrives by email and Slack, titled with their email and asked your team to follow up.
- A declined live demo request was told The team will follow up with you by email, so write to them. See approving requests.
- For a lead who got a demo before the first call, press Copy their link under Demo before the first call to send it yourself. See a demo before the first call.
Related questions
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Talk to us with your demo link and the email you signed up with, or write to hello@demopage.io. We'll answer, and add it to the Help Center.